Support

If something isn't working as expected, you'll likely find the answer here. If not, get in touch at apps@craigwilliams.dev.

What is Untangle?

Untangle is a collection of 16 guided exercises for when you're feeling overwhelmed, anxious, stuck, or caught in regret. Each exercise is built on a principle from CBT, ACT, or Stoicism and walks you through it step by step.

Is Untangle a substitute for therapy?

No. Untangle is a self-guided wellness tool, not a form of clinical therapy or mental health treatment. It is not a substitute for professional mental health support. If you're struggling, please reach out to a qualified mental health professional or a crisis service in your area.

Untangle is designed to help you reframe unhelpful thoughts and, with regular use, begin to do this more naturally over time.

The exercises are inspired by principles used in CBT, ACT, and Stoicism, but Untangle does not claim to deliver or replicate any clinical therapeutic programme.

How do exercises work?

Choose how you're feeling, pick an exercise, and follow the guided steps. Any text you enter during an exercise is never saved, it's deleted as soon as you finish, close the exercise, or leave the app.

Is Untangle free?

You get 8 exercises for free, forever, no purchase required. To unlock all 16 exercises, you can subscribe monthly or choose a one-time lifetime unlock. Prices vary by region.

How do I restore my purchase?

If you've already paid and your exercises are locked, go to the paywall screen and tap Restore Purchases. Make sure you're signed in with the same Apple ID you used for the original purchase.

My purchase isn't restoring

How do I cancel my subscription?

Subscriptions are managed through Apple. Go to Settings > Apple ID > Subscriptions on your device, find Untangle, and tap Cancel. You'll keep access until the end of your current billing period.

Does Untangle collect my data?

No. Nothing is collected, stored, or sent anywhere. See the Privacy Policy for full details.

I have a feature request or feedback

I'd love to hear from you. Send it to apps@craigwilliams.dev.